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engage awards menu skip to content home about sponsor contact join enquire for 2019 categories judges -- monday 12th november 2018 celebrating inspirational customer and employee engagement excellence westminster park plaza, london enter sponsor -- a record-breaking year engage business media’s 2018 engage awards programme broke records across the board with more categories, more finalists, and more entries deliberated over by more judges than ever before. the engage awards winners were announced at a glittering ceremony at the westminster park plaza on 12th november 2018. the winners and highly commended organisations listed deserve a huge amount of credit for what they’ve achieved, as they drive the industry forward with their initiatives. feedback from our panel of judges is incredibly positive, which makes it clear that each of our engage awards entrants and finalists can be genuinely proud of their achievements. the 2019 engage awards programme will be open for entries in 2019, so watch this space for more details.. meet the 2018 finalists click on a category to view the finalists customer engagement professional of the year employee engagement professional of the year best use of technology in customer engagement best use of technology in employee engagement best use of social media best use of innovation in customer engagement best use of innovation in employee engagement best use of voice of the customer best use of voice of the employee best engagement in retail & financial services best employee centric strategy best use of training best engagement in utilities & telcos tomorrow’s leader best business transformation strategy best contact centre best use of webchat, ai or robotics best online customer experience best outsourcing partnership customer engagement professional of the year this award will go to an individual who has proven to be a consistent role model for others to follow in the way they approach their customer engagement role and responsibilities. this individual is always prepared to go the extra mile when it comes to looking after the organisation’s customers and through making an example inspire those around him or her to improve. 2018 finalists: bupa global reward gateway employee engagement professional of the year this award will go to an individual who has proven to be a consistent role model for others to follow in the way they approach their employee engagement role and responsibilities. this individual is always prepared to go the extra mile when it comes to engaging people within the organisation and through making an example inspire those around him or her to improve. 2018 finalists: the times & the sunday times tuskerdirect best use of technology in customer engagement this award will go to the organisation that can best demonstrate how its use of technology has been instrumental in making advances in the fields of customer engagement. the implementation of this technology must be measurable, sustainable and have contributed to the performance and/or profitability of the organisation. 2018 finalists: autocab bgl customer services capgemini and transversal celtic manor resort concentrix engage hub eteach im group interactions nhs business services authority pulse schroders serco with content guru sonin app development start design/barclays best use of technology in employee engagement this award will go to the organisation that can best demonstrate how its use of technology has been instrumental in making advances in the field of employee engagement. the implementation of this technology must be measurable, sustainable and have contributed to the performance and/or profitability of the organisation. 2018 finalists: virgin pulse & astrazeneca brillio limited bt everything everywhere and nice greenlight growth engineering and tusker ibm leeds teaching hospitals nhs trust nationwide building society nissan northumbrian water group royal bank of scotland and maritzcx talkfreely for seymour house tata consultancy services the reducing reoffending partnership best use of social media this award will go to the organisation that can best demonstrate how it has used social media strategies to help make advances in the fields of customer and/or employee engagement. the implementation of social media must be measurable, sustainable and have contributed to the performance and/or profitability of the organisation. 2018 finalists: argos ch&co pulse schroders virgin media best use of innovation in customer engagement this award will go to the organisation that can demonstrate how it has introduced innovation to make advances in the field of customer engagement. this innovation can take the form of new technology new working practices or anything else that has made a positive difference to the organisation and the way it operates. 2018 finalists: artificial solutions atkins bray leino cx on behalf of mfldirect buyer brain capgemini and transversal first bus kent college pembury limitless & daily mail partnership middlesex university n brown the aa the times & the sunday times vizolution & o2 wizu best use of innovation in employee engagement this award will go to the organisation that can demonstrate how it has introduced innovation to make advances in the field of employee engagement. this innovation can take the form of new technology new working practices or anything else that has made a positive difference to the organisation and the way it operates. 2018 finalists: barclaycard blue chip marketing (uk) ltd calabrio ch&co direct line group greenlight mersey care nhs foundation trust nissan northumbrian water group novus sky skyscanner talkfreely for xpo taylor vinters travelex best use of voice of the customer this award will go to the organisation that has introduced an effective, sustainable and successful voc programme that has improved its understanding and insight of customer behaviour and needs and has used that programme to improve its customer experience offering. the implementation of the voc programme must be measurable and have made a positive contribution to the overall customer experience offering. 2018 finalists: beehive and aston martin big yellow self storage / inmoment bupa global with confirmit fidelity international fortnum & mason homeserve marks & spencer international / inmoment microsoft orange bus and teachers’ pension sage software shepherds friendly society best use of voice of the employee this award will go to the organisation that has introduced an effective, sustainable and successful voe programme that has improved its understanding and insight of employee behaviour and needs and has used that programme to improve its employee experience offering. the implementation of the voe programme must be measurable and have made a positive contribution to the overall employee experience offering. 2018 finalists: bacardi ltd and instinctif partners british medical association direct line group food standards agency london north west university healthcare nhs trust northumbrian water group reward gateway sure petcare talkfreely for xpo taylor vinters virgin media best engagement in retail & financial services this award will go to the retail or financial services organisation that can best demonstrate effective and successful implementation of customer and/or employee engagement strategies for the overall benefit of the organisation and its customers. these strategies must be measurable and show a positive contribution to the performance and/or profitability of the organisation. 2018 finalists: n brown nationwide building society rbs & synergy creative start design/barclays travelex best employee centric strategy this award will go to the organisation that has introduced an organisation-wide strategy to put their employees at the heart of what they do. the environment that has been created will be one that values and takes care of employees, allowing them t

URL analysis for engageawards.co.uk

https://engageawards.co.uk/#content
https://engageawards.co.uk/2018-engage-awards-photos/
https://engageawards.co.uk/about-us/
https://engageawards.co.uk/sponsorship/
https://engageawards.co.uk/#judges-event
https://engageawards.co.uk/#categorysection
https://engageawards.co.uk/join
https://engageawards.co.uk/join/
https://engageawards.co.uk/contact/
https://engageawards.co.uk/cookie-policy/
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Whois Information

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SERVERS

  SERVER co.uk.whois-servers.net

  ARGS engageawards.co.uk

  PORT 43

DOMAIN

NSERVER

  NS1.LIVEDNS.CO.UK 217.160.81.244

  NS2.LIVEDNS.CO.UK 217.160.82.244

  NS3.LIVEDNS.CO.UK 217.160.83.244

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